Sablono can send out emails on a weekly, daily, real-time, or even on a manual basis depending on the type of information, you would like the members of your project to be informed about. Below is a table with a list of information that can be added and the frequency it can be triggered with.
Note: Daily emails are sent based on the Working Days defined in your Project Calendar which you will find on the Project Settings page. Emails will not be sent on Non-working Days.
If you want to activate any of the emails above for your project team, please contact us, and we will gladly do so.
Who will receive the notification emails?
The activated emails are only sent out to the relevant users depending on the Process template configuration. If certain Deliverables of your project have a "Responsible Manager" assigned, the email notifications will be sent out per the following rule:
- If a Responsible Manager is assigned, the email is only sent out to that particular user.
- If a Responsible Manager is not assigned, the email is sent out to everyone in that team.
Please continue reading to understand how and when each email is generated.
Activities ready for your team
The content of the email contains the list of Deliverables where a particular team is now available to work once the preceding task has been finished, and is sorted by Activities.
Clicking on the hyperlinks contained in this email will lead you directly to a page where you could review or update Activities belonging to the Deliverables listed in the email. Just remember to save the progress by clicking on the green button once you are done.
Please be aware that users will not be able to update Activities with assigned Sablono QA Checklists.
Areas which were already started by your successor
This e-mail notification, which has the subject of "Don't forget to update", is sent out to team members whose succeeding Activities have been reported as "Finished", even though their Activity is still not completed. In other words, if the third Activity is done before the second Activity, the Responsible team for performing the second Activity will receive this email as a reminder.
Again, clicking on the hyperlinks contained in this email will lead you to a page where you could review or update the Activities of the Deliverables listed on the email.
Activities ready for confirmation by your Team
If you are also implementing the Sablono QA Checklists, users of the Confirming Teams will receive this email once an activity was marked as "Finished".
Activities that have been confirmed or rejected by the Confirming Team
- If a Responsible Team and a Confirming Team are assigned to an Activity with a QA checklist attached, the Responsible Team will be immediately notified whenever the activity has been confirmed by the Confirming Team. The Responsible Team will then be able to check the results and work on eventual open issues asap.
- If a Responsible Team and a Confirming Team are assigned to an Activity with a QA checklist attached, the Responsible Team will be immediately notified whenever the activity has been rejected by the Confirming Team. The Responsible Team will then be able to fix the issues asap.
The Manual Request for a user to update specific Deliverables is explained in more detail in the tutorial about the Request for an update. The rest of the emails listed on the table at the beginning of the page have the same format as the examples shown, except that their information is gathered based on the type of email selected.
Forget about having to write emails notifying others about updates by simply activating some of our automated notifications!